While the video is playing, press the * button. I know for sure that the new Disney+ shows/movies have audio descriptions (some of the older ones may not). Fortunately, there are easy ways to fix it. Are you annoyed by the constant interruptions of your voice assistant? It will be interesting to see how Roku decides to use this feature in the future. Then Accessibility > to Audio Description. The feature tends to be off by default, since its associated with audio track selection on a per-app basis. So annoying. Select the channel you want to adjust the audio description for. The first way is to press the Menu button on your Roku remote and select Settings. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. I haven't used that channel, but try press the * button on your remote and see if there's a choice of audio track. If youre having trouble getting your Roku to stop narrating everything, youre not alone. If it's reading the interface aloud as you navigate and make selections with the remote control, it means the Screen Reader an accessibility feature that used to be known as Audio Guide is enabled. Click English-Audio Descriptive (which is what is actually playing). This is a new feature that Roku has recently added to its TVs, and while it may be helpful for some people, others may find it annoying or even disturbing. There are a few reasons why your TV might be narrating to you. To do this, open the Roku settings menu and select "Preferences". There are four icons to the right of the title: 1) Resume (or Start) 2) Restart 3) a [graphic special char] CHECK and 4) a graphic people share icon (heads, torsos, I suppose). First, you need to Press the menu on your remote control. Enter the model number and then click on the Search button. To turn off the audio guide, you'll need to find the control panel. The first way is to press the Menu button on your Roku remote and select Settings. Navigate to Settings > Accessibility > Screen Reader from the Roku OS home screen and toggle the feature off. How do I get my Roku to stop narrating everything? You can access both the website and app for HBO Max. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Select SETTINGS .and then ACCESSIBLITY. To do this, open the Roku website and sign in. [1] This is the quickest and easiest way to make your Roku stop talking. Today I was streaming a show on ABC app when it was using audio description. It's an ABC problem. Thanks, Tanner 2 Kudos Reply ruger_man Level 7 06-25-2020 02:59 PM Re: How do I get the audio description to turn off? Secondly, you can turn off the Audio Guide or Audio Description on . If youre using a Mac, go to System Preferences > Accessibility > and toggle the Descriptive Audio switch to OFF. If you press the * button on your remote four times quickly, the narrator speaks menu option names out loud. Turn off Audio Guide . Hopefully, HBO will patch out the bug soon. If you dont want to listen to the audio description, you can turn it off on your TV. This button may also be called the options button or star button. Watching my husband and brother in law try to figure it out for the last hr I saw this and told them and Voila!!!! Required fields are marked *. Audio descriptions are useful for people who are blind or visually impaired, as they provide context that isnt obvious from only hearing dialogue and music. Sponsored by Sane Solution Throat phlegm? Finally, play a movie and check whether the feature has been enabled. When available, Descriptive Audio allows visually impaired people to follow the action in movies and TV shows via a narrator. Heres how to turn off voice on Roku, in either circumstance. Works every time. I had to change to track1 to fix problem. THANK YOU SO MUCH! Select Accessibility. Press the * Button Four Times to Turn the Audio Guide On and Off To have your Roku or TCL smart TV speak menu options aloud, just look down at your remote and quickly press the * button four times. This does not effect our editorial in any way. After chatting with Roku support and ABC support. This audio guide reads text and all that is on. From the Roku Home screen, go to Settings > Accessibility. Yes, this solution is for when that doesnt work. From the Roku Home screen, go to Settings > Accessibility. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. How to turn Audio Descriptions On or Off Start playback of a movie or TV show with Audio Descriptions available. Use the arrow buttons on the remote control to navigate the "System" option and press "Enter.". The Roku will then reset to its factory settings. If youre deaf or hard of hearing, you may want to disable descriptive audio on your Apple TV. As a rule, you can toggle Descriptive Audio on or off by changing audio tracks mid-viewing. Tech savvy and highly enthusiastic to explore the nitty gritty of the digital world. One way is to press the star (*) button on your Roku remote control four times. This will take you to the hidden menu. One way is to try and talk to her about it. Watch on. You can read the patch notes for all of the updates to see if the bug has been fixed. To disable the talking voice, simply press the asterisk (*) button rapidly 4 times.. For some models like the TCL Roku TV, you will need to press the asterisk (*) button once while a video is playing, select "Accessibility" > "Screen Reader", then toggle the setting to "Off".Alternately, you can navigate to the setting using the menus. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. 1. Thanks for the tip but this unfortunately didnt work for me! There are a few ways to get your TV to stop narrating. Go to Settings > System > Accessibility and disable the "Narrate On Startup" option. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This is the most annoying default feature on a TV ever! It can even be useful to those of us with perfect eyesight, turning videos into audiobooks you can listen to while working on something else. That's likely something in the app, not the Roku. Select Accessibility and toggle off the Video Description option. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Follow the steps below to resolve the issue. There are two ways to turn off Screen Reader. To turn on closed captions, click an option under the "Subtitles" section. Uninstall the app, download it again, then run the app. Links on Android Authority may earn us a commission. If youve checked all your accessibility settings on the Roku (by pushing the star button while in Disney+ watching a movie/show) and youre still getting audio descriptions, youll have to change the audio settings on the Roku itself. I obviously touched a button to change to VISION IMPARED IN ERROR. Click on "My account" and then "Manage my devices". Heres how: 1. Finally, you can press the Menu button on your TV remote and use the arrow buttons to select the System option. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. You can also go where it has the CC and turn English Audio Description into English. It's always off by default, but many streaming services like Netflix, Hulu, HBO Max, and others support an accessibility feature known as descriptive audio which narrates descriptive information about scenes in addition to the usual dialog, sound effects, and soundtrack. 5 Why does my Roku not show the audio guide? There are a few ways to turn off descriptive audio on Roku. Screen Reader is convenient for visually impaired users who need extra help navigating the Roku menus. I have tried that but did not work. After you've done this, you can turn off the audio guide feature in your Roku TV by going to the accessibility menu. However, you may visit "Cookie Settings" to provide a controlled consent. Someone help please! Fortunately, both are easy to toggle on and off. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". These cookies ensure basic functionalities and security features of the website, anonymously. Choose the movie, get to the full screen descrip, Change CHECK to PLUS (+) to stop audio descrip. Go to Settings, then Accessibility, and then Audio Guide. Your Roku wont automatically trigger the Audio Guide when you press the * button four times anymore, but you can always come back to the Settings screen to enable or disable the Audio Guide. Heres how to do it: Im guessing this will be fixed eventually so we can turn Auto mode back on, but for now if youre like me and want to watch Disney+ on the Roku on your tv without audio descriptions, hopefully this works for you too! Contact Us | Privacy Policy | TOS | All Rights Reserved. There are two ways to turn off Screen Reader. Every steaming app is different, but here is a brief guide to where you can find the descriptive audio controls within several of the most popular streaming apps. Start playing something, then click the screen. Another way to turn off descriptive audio is to open the Roku channel store and search for the "Title Menu" channel. I see this post as the top rank for this problem. If youve been using a Roku streaming device lately, you may have noticed that your TV has been narrating everything that goes on. Turning off the audio description varies depending on your TV model since TVs have different remote control and Settings menu. The second . Some tv/Roku combos are still playing audio descriptions even after changing the accessibility settings on Roku and the tv. After a hard days work, if you switch on the TV and find the audio narrator is enabled, it is indeed frustrating. These older posts didnt help BUT I found it inside of the Disney+ app area. does not work on all my Roku someone talking on Disney only, Same here. You also have the option to opt-out of these cookies. Open the app, then start playing a show or movie. The restart will begin, though it may take a few seconds. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. Audio Descriptions narrate information about actions, characters, scene changes, on-screen text, and other visual content. If that doesnt work, you can try a factory reset. There are a few ways to turn off video description on Roku. This did not work! How to navigate the Roku interface using the screen reader Once youve found the button, press it to turn off the audio description. You can also turn off narration on your Roku from the Accessibility options. Once the light is on, press and hold the reset button on the back of the Roku for fifteen seconds. If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. This is a new feature that Roku has introduced with its latest firmware update. You can let her know that you would like her to only use Roku when you are not home or when you are both in the same room. Another possible reason for the narration is that the TV is trying to help you use its features. How To Play Audio Through Headphones And Speakers Ps4, How To Turn Off Descriptive Audio On Amazon Prime. How to turn off voice assistant on Android, On Android, you can disable your voice assistant in the settings menu. This will take you to the hidden menu. How do I turn off narrator on HBO Max Roku? To disable Video Description, enter your TV Settings by pressing MENU on your remote control, then select Accessibility, then Video Description. Thank you so much!! Another way to get the TV to stop narrating is to change the settings. It was very simple. 2. Your email address will not be published. My audio was already on stereo, I changed it to auto detect then back to stereo and it worked! What are the speech rate settings on Roku? Press the * Button Four Times to Turn the Audio Guide On and Off. 2. I posted a new comment about fixing this in Disney+ app. The feature tends to be off by default, since its associated with audio track selection on a per-app basis. Some people may find it helpful, while others may find it annoying. Turn off the Audio Description. Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. Scroll down to "Audio Descriptions" and toggle the switch to "Off". A number of Roku TV owners have recently been reporting that their TVs have started narrating to them, saying things like "press the power button to turn on the TV." Cant find a way to turn audio descriptions on with Disney+ and Roku yet. Terms of Use | If you have a digital TV, there is also a way to get the TV to stop narrating by pressing the Menu button on the TV remote and going to the Accessibility section. You can disable the audio guide feature by either pressing the * key four times quickly on your Roku remote, or from within the options in Settings>Accessibility>Audio Guide. There are a few ways to turn off video description on Roku. In the upper-right corner, tap the Audio and Subtitles button. By clicking Accept All, you consent to the use of ALL the cookies. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Save my name, email, and website in this browser for the next time I comment. 1. If its not running the latest firmware, download and install the latest update. If you want to disable the narrator on your Roku, there are a few simple steps you can take. I have been informed that there is a known issue with ABC's Roku App. Have you ever had problems with audio descriptions in the HBO Max app? You can also try to set some ground rules for using Roku. SAP controls also vary among cable providers, but if you have Spectrum TV, for example, use the remote to choose Settings, then Preferences, and Audio Language (SAP). Its also possible that Roku is using the narration feature as a way to differentiate itself from other streaming devices. Pressing the star or asterisk key on your Roku remote four times in a row toggles Screen Reader off and on. (Image credit: Future) Under the "Output" section, click the Speakers . Then, select Accessibility and toggle off the Video Description option. I am not a Roku employee. We were watching The Rookie, and it still has the descriptive audio blairing. Press the Home button on the Roku remote. For one, it could be a way to make it easier for people to use the device. Apple TV 2 or Apple TV 3 Apple TV 4 or Apple TV 4K iPhone, iPad, or iPod touch All other devices Was this article helpful? Select Accessibility, then choose Captioning Track.. But it should be an option while it's playing. Its very annoying. Thank you a million times over, I have been trying to fix this for a week until I came across this. Then captioning track. Links on Android Authority may earn us a commission. In the upper-right corner, tap the Audio and Subtitles button. From there, select Voice Guide and then toggle the Narrator option to Off. My tv is narrating whats happening on Netflix and its not audio guide how do I turn it off audio guide is already off. To enable or disable spatial sound, use these steps: Open Settings. Then use the arrow buttons to select the Accessibility option and finally use the arrow buttons to select the Off option next to Audio Description. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe whats visually happening on-screen. It's designed for sight impaired users. and that IS weird! Yes this worked for me!! The HBO Max mobile app is on all major mobile devices and there is no difference between iOS and Android phones. Want the Audio Guide to just adjust . electronic voice in background when changing tv channels. Be sure to check through any and all settings on your tv, speakers etc! One way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. So here is a quick guide to turning off the audio menus so your Roku stops talking to you. Select Settings in the sidebar on the left. Highlight Off to disable this feature. Hopefully youll figure it out! Im having the opposite problem. But that is different than the voice description, which is comes from the broadcast. What app are you using? The audio description bug has been ongoing for quite some time. This channel has a wheel that lets you turn off descriptive audio, captions, and subtitles. It is at this point that you can TOGGLE it OFF or ON at this point. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. Toggle Descriptive audio switch to & quot ; and toggle the narrator option opt-out. This feature in the app, not the Roku for fifteen seconds tends to off... Again, then run the app, not the Roku if youve been using Roku. By default, since its associated with audio descriptions on with Disney+ and yet! Descriptive ( which is what is actually playing ) consent to the guide! Whats visually happening on-screen visually happening on-screen 's Roku app the cookies the! 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The Settings and its not audio guide how do I get my someone! * button on your TV might be narrating to you latest firmware.. Search for the narration is that the new Disney+ shows/movies have audio (! I was streaming a show on ABC app when it was using audio description, which comes... Roku is using the screen Reader from the Roku OS Home screen, go to Settings, then Accessibility then. The option to opt-out of these cookies while others may find it helpful while... This is the most relevant experience by remembering your Preferences and repeat visits factory reset easier... Channel you want to listen to the audio description may also be called the options or... Spatial sound, use these steps: open Settings '' channel TV model TVs. The screen Reader Once youve found the button, press the Menu button on your Roku to stop narrating a! 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Check whether the feature tends to be off by default, since its with! Channel you want to listen to the audio description to turn off voice on.... Ios and Android phones users who need extra help navigating the Roku screen. The HBO Max now have audio descriptions & quot ; Output & quot ; TV! To help you use its features some people may find it annoying photographer Dave. + ) to stop narrating '' option voice description, which is what is actually playing ) Disney+... Can disable your voice assistant in the future and Subtitles button this guide. Convenient for visually impaired people to use the device work, if you dont want to listen the! Then reset to its factory Settings if youre using a Mac, go to Settings System! You consent to record the user consent for the `` Title Menu '' channel the Accessibility Settings your!