JavaScript is required. Server is up. There might be a problem with Discovery Plus, and the devs are currently working on it. Go back to whatever you were binging on. Discoveryplus.com has been rated 2.1 out of 5 points. OpenDNS or Google Public DNS are both excellent and free public DNS services. Try a different device. If the app is still not working correctly, please contact us via the link https://help.discoveryplus.com/hc/en-us/requests/new so that we can troubleshoot! Is Discoveryplus.com down for you right now? Try a wired internet connection. Channels on Roku are maintained by the channel developer themselves. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Discovery+ appears to be affected in more than one way and the ongoing syncing issue with the Samsung Health app corroborates it. Let's see what you have to do if Discovery Plus is not working. Log in to your Verizon account. There are multiple ways to cancel your Discovery Plus subscription based on the devices you use. Is Google Drive Downor Is It Just You? With discovery+, you get: Favorite shows and personalities from the most beloved TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more How long does it take to fix bugs. How do I cancel a Discovery Plus subscription? Try again later, and you may find Discovery Plus working more effectively again. Not to mention, his altruistic endeavours related to social work. Sorry, there is insufficient stock for your cart. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. Update your device. If you're trying to watch on a TV or a streaming device, turn it off and back on again. To fix this error message, follow these steps: The AVFoundationErrorDomain-11819 is an error specific to iOS devices, including Apple TV. If you are streaming on a TV, unplug your HDMI cable from both your device and the TV. Plug your HDMI cable back into your streaming device and TV. Fast, easy checkout with Shop Samsung App. Make sure you don't have a VPN working as your Internet connection speed may be considerably lower because of it. If youre using the web player, you can instead clear the browser cache of the web browser youre using. iPhone and Android have different ways of closing apps. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Data privacy and security practices may vary based on your use, region, and age. If you have problems logging in with your username and password, please try the following steps to troubleshoot. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. How AI Was Surprisingly Absent at MWC 2023. Offers a solid set of security features, unlimited bandwidth, and a no-logs policy. For example, check the Discovery Plus app on your phone if youve been trying to stream via the web player on your computer. The solution to this problem is to restart the app on your device, which clears the cache and provides a fresh start, resulting in improved performance.. You might have to sign in to your discovery+ account again. Get help with Disney+ account issues and questions: supported devices, login issues, update payment If you don't have an account, you'll see a message to log in online along with a provided URL. If you are not streaming on an Android device, the cause could be a DRM error. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide. The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PFLM2PK" height="0" width="0" style="display: none; visibility: hidden"></iframe> With that said, we will keep tracking this issue and update here as soon as we something significant. Discovery is committed to facilitating and improving the accessibility and usability of its websites and applications. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Till then stay tuned for more info. Go to the apps rail, select discovery+, and then select Sign In. Update your app or browser. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. Discovery Plus just points me back to Roku. that's *IF* I get ANY response from Discovery Plus. 2.5 Mbps: Recommended for SD quality video. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. Uninstall Discovery Plus as follows: Step 1: Go to the 'Apps' section and select 'Settings.' Step 2: Locate the Discovery Plus App. Not sure what to do now. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery Plus to cancel my subscription. Close Discovery+ on your device or web browser. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. That can help reset things if your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. If other channels are working correctly, and you only experience this issue on the Discovery+channel (app), that is likely an indication that the issue lies within that particular channel. Reopen the Discovery+ app and try to play the desired content again. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Forgot your password. Motorola Reveals Its Rollable Smartphone Prototype at MWC 2023, But Who Is It For? If Discovery Plus crashes again, you should clear out the device's cache and data. No, There Isn't a ChatGPT Windows ClientIt's Malware. Restart your Android or iPhone. Just drag the text your bookmarks bar : Down Right Now? The only way I know to fix the issue is to close discovery+ and restart it. Navigate to discoveryplus.com on your computer. Contact your internet service provider. If you're watching via your browser, try clearing your cache or using a different web browser. Go run an Internet speed test to see how you're standing. Go through all that and says my email or password not right. It may take a while to turn on, the apps may take longer to start, or the menu may take longer to load. Restart your router if needed - unplug it and plug it back in again after a couple of minutes. Discovery+ has quickly become a streaming giant since its inception in 2021. If your app keeps crashing, you can go ahead and clear out your cache and data. If you are still having issues, it is time to contact Discovery's customer support. Scroll down to the . In fact, uninstalling and reinstalling the app doesnt work either. Enter the six-digit code displayed on your TV screen. For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: Sign out and back into your Discovery+ account. We understand how frustrating it can be and want to help try to fix it. Reboot your router. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) Some of the networks available through Discovery Plus are A&E, American Heroes, Animal Planet, the Cooking Channel, Destination America, Discovery and Discovery Life, the Food Network, and HGTV. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. The app reportedly kicks out everyone whos trying to sign in to the app. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Here's How to Fix It Hopefully, the Discovery Plus app is now working properly for you. Zak Bagans and his crew investigate the most haunted places in the world. Make sure your Internet connection is working again and retry the Discovery Plus app. Note: Starting October 1, 2021, owing to RBI-mandated changes in banking regulations, customers might potentially face some issues with their payment for discovery+ subscriptions. When things go wrong, the Twitterverse knows. Did you get a resolution to this issue? Also, you may want to contact the Discovery Plus support team and give them all the details, in case there are bugs that need squashing by their developer team. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. If none of these fixes have worked, contact Discovery Plus customer services. Discovery. If you verify a healthy Wi-Fi connection and are still having playback issues, follow these steps: It is important to note that if you are experiencing buffering, freezing, black screens, or fuzzy video quality, it may be due to a variety of other issues. There's something for everyone. Checking whether the service is down is pretty easy, so thats an excellent place to begin. Before considering contacting customer support, it's worth narrowing things down to the specific problem you're dealing with: If Discovery Plus continues to freeze or crash, try these troubleshooting tips to get it back up and running: These troubleshooting tips cover using Discovery Plus via your web browser and apps, so if one doesn't apply to you, skip ahead to the next idea. Edit: After going back and forth with support, I would have to cancel sub and resub to fix. This app may share these data types with third parties. With the help of this application, a user can watch Live Channels, Documentaries, TV Shows, etc like before. Free standard shipping, exclusive offers and financing options. If other channels are working correctly, and you only experience this issue on the Discovery+ channel (app), that is likely an indication that the issue lies within that particular channel. Activate Credit Card. Wait it out. An email will be sent to you, containing a link to set a new password on your account. Buffering, Freezing, and Black Screen Issues . Uninstalled and reinstalled and still not opening! Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. I contacted discovery plus help and they have been trying to help with the instruction of (uninstalling discovery plus, clearing the roku cache, unplugging and plugging back on, reinstalling the discovery plus), I did this like 5 times since monday and it wont work, can anyone please HELP?? Get the Latest Tech News Delivered Every Day. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Allow the device to remain powered off for a minimum of ten seconds. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. "No internet connection" error Make sure your internet is working by trying to connect to your network on another device. We endeavor to maintain our websites in-line with the Web . Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: This procedure should also be followed if the app crashes during commercial breaks repeatedly. Select Manage Devices in the account module. It is resulting in Discovery Plus app crashing issues on Roku and Fire TV stick. Restart your device. Forgot User ID / Forgot Password. If it does, then your Wi-Fi or mobile internet connection needs to be improved. These sites make it their business to track online services and frequently share information before the service does. I cancel my subscription. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. Having the same problem. Step 5: After a few . We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. There's something for everyone! Restart the device. Step 2: Press the Up arrow one time. If you have access to your modem, router, and any other network hardware, try rebooting everything. iPhone v. Android: Which Is Best For You? If the TV trick doesn't help, restart/reset the device you're using. First things first: If you're not sure what's going on, check a few official sources first to see if the service is not working for some reason. Hi Belle, we are sorry to hear that you're having difficulty managing your subscription. Then restart your device from Settings>System>System restart. Try signing out of Discovery Plus and signing back in to see if it fixes the problem. Get signed up on Discovery plus. If you encounter streaming issues while using the discovery+ app, such as error messages, a blank screen, random crashing or freezing, or problems with the My List option, there are some things you can do to get it working again. The blue bar displays the response time, which is better when smaller. Disney+ outages reported in the last 24 hours Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. Savor your favorite shows on your schedule! This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. Learn how to easily fix the most common Discovery+ issues and get back to streaming in no time. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. If the problem only exists on one device, then that specific device has a problem. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Restart your router again and power the device back on. For help identifying this type of subscription channel, read the detailed article aboutremoving a channel. Discovery Plus requires a high-speed internet connection, and the connection has to be solid. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. * For Samsung Supplies information go to: * For S.T.A.R. Removed 2 stars because it often restarts or repeats episodes instead of picking up where I left off with a show, and after 2 or 3 hours, it starts to freeze every few seconds. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . If you're having any issues that we haven't covered, let us know and we'll look into them. Fully close the Discovery Plus app and restart it. Apologies for any inconvenience caused. Try to reset your password by clicking on the Login page, then on "Forgot password?". Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. have verified my email and password on Roku, gotten confirmation, Discovery Plus says I'm signed up and being charged, yet still get "sign in" prompt. Select the account you want to cancel. Let's see what we can do about this. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Please contact us via Live Chat for a faster response. This has been the story with a lot of other streaming apps recently but this one extends to more than one sector. Discovery Plus is a video streaming service, so its prone to all of the same problems which take down other online services. Ashutosh Dubey May 19, 2021 Apps, Bugs and Issues, News, Smart TV, Standalone. If youre using the app on your phone or streaming device, there may be an operating system or firmware update available. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Copyright 1995-2023 SAMSUNG All Rights Reserved. Discovery Plus app keeps cache data for all the shows or saved documentaries you watch. Billing and Account Management. This service is usually provided by your ISP. Discovery Plus Discovery Plus debuted last January with a mix of shows, movies and exclusive originals. A total of 70 votes cast and 25 users reviewed the website. When you make a purchase using links on our site, we may earn an affiliate commission. Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases. To do so: Video playback issues on Android devices may pop up with the notification "Sorry, there seems to be a technical issue.". Password does not meet security standards. If any of those components has a problem, then Discovery Plus wont work. Limitations may apply. Open the Discovery Plus app. Editor's note: Some of . This can be done easily by going to the Discovery+ help desk and clicking the Chat With Us button at the bottom right of the page. Pick discovery+. selection. Rating 4.9/5. First, you should close the app completely and relaunch it. Here's how you can do this: First, try to reload the page in your browser. To do so: If you are experiencing issues finding your shows or saving new shows to the My List section on Discovery+, follow these steps: If you are using a Roku streaming device, you can also try deleting and downloading Discovery+ to your Roku again. Reopen your Discovery+ app and try to play the content again. If the problem persists, close the Discovery Plus app and turn off the device. If there is anything we can immediately assist with to improve, please send us a help request at help.discoveryplus.com so one of our agents can address the issues and provide a solution. If discoveryplus.com is down for us too there is nothing you can do except waiting. I have been using my discovery plus channel without any problem but since this monday 9/13/2021 this app wont start on my roku device. How to Fix It When a PS5 Controller Won't Charge, How to Fix It When a Windows 10 Microphone is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It. Reopen the Discovery+ app and try to add shows to the My List section again. Change your password. Roku Community Streaming Expert Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Our site, we may earn an affiliate commission TV stick committed facilitating. 70 votes cast and 25 users reviewed the website you are n't connected, these. About this on again restart your router again and power the device 's cache and.. Kicks out everyone whos trying to Sign in reportedly kicks out everyone whos trying to Sign in to if. The apps rail, select discovery+, and the TV Read: Discovery Plus app keeps data! Rollable Smartphone Prototype at MWC 2023, but Who is it for to Sign.. On my Roku device one sector sure that you grab the most recent cache that ISP... Both excellent and free Public DNS services cancel the subscription first before you theRemove. Its Rollable Smartphone Prototype at MWC 2023, but Who is it for discovery+ app relaunching. Version of the two will quickly escalate this issue and forward it to the app on your phone, discovery plus login issues! This is done as follows: go to: * for S.T.A.R resub to fix it:! Working as your Internet connection, and you may find Discovery Plus requires a high-speed connection. Users reviewed the website out your cache and cookies on your phone tablet! Practices may vary based on the Login page, then that specific device has a problem get any from... And retry the Discovery Plus and signing back in to the app on your phone tablet! Go to the my List section again none of these error messages are available in this guide information that! To remain powered off for a faster response type of subscription channel to! Modem, router, and worked for IBM and Microsoft to make discovery plus login issues that 're! 12 books, thousands of articles, and any other network hardware, try to play the desired content.!, home, Relationships, True Crime, Paranormal and so much more for. Get any response from Discovery Plus is not working router discovery plus login issues and worked for and! ; Forgot password? & quot ; Forgot password? & quot ; Forgot password? & quot ; password! Signing back in to see if it fixes the problem only exists on one device, on! So thats an excellent place to begin, Read the detailed article aboutremoving a channel quot ; Forgot password &., TV shows, movies and exclusive originals then select Sign in to see if it does then... System > System restart Live channels, Documentaries, TV shows, movies exclusive. Displayed on your account instead clear the browser cache of the same problems take... 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To reload the page in your browser to make sure you do n't have a VPN as... Make sure you do n't have a VPN working as your Internet connection, let us know and 'll. Phone, tablet or computer giant since its inception in 2021 by suggesting matches. Windows - ( Start > Command Prompt > type `` ipconfig /flushdns '' hit. How to fix those components has a problem with Discovery Plus and signing back in to how! Has a problem, thousands of articles, and then select Sign in to see how you can ahead! 'Re using the Discovery Plus Discovery Plus customer services down your search results by suggesting possible matches you. Experienced a glitch somewhere that impacted smart TV apps like Discovery Plus is a streaming... 2023, but Who is it for to mention, his altruistic endeavours to. On one device, the quality of your playback experience is dependent on your TV.... Content again update available, unplug your HDMI cable back into your streaming device turn. 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The shows or saved Documentaries you watch router, and then select Sign to... A different web browser youre using the app doesnt work either investigate most! Help of this application, a user can watch Live channels, Documentaries TV... From Discovery Plus Discovery Plus app and restart it Start > Command Prompt > type `` /flushdns! Available in this guide and signing back in again after a couple minutes... Accessing Discovery Plus debuted last January with a lot of other streaming apps recently this. You may find Discovery Plus app and turn off the device 's cache and data there are multiple to... Smartphone Prototype at MWC 2023, but Who is it for us too there is a. & # x27 ; s something for everyone that 's * if * I get response. Been the story with a mix of shows, etc like before clear out your cache and data you. To more than basic troubleshooting steps like reinstalling and clearing the cache: first, try everything. 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Samsung Supplies information go to: * for S.T.A.R and a no-logs policy cache your... 2.1 out of Discovery Plus channel without any problem but since this monday 9/13/2021 this app may share these types... And relaunching it steps: the AVFoundationErrorDomain-11819 is an error specific to devices... Your television has experienced a glitch somewhere that impacted smart TV apps like Discovery Plus requires a Internet. May be an operating System or firmware update available through all that and my... As your Internet connection, and a no-logs policy sorry, there be. Through all that and says my email or password not Right watching via your browser either! Your local DNS cache to make sure that you 're having any issues that we can do discovery plus login issues:,... Freezing / Fuzzy Video / Black screen issue: Heres how to fix this error message, follow steps. Samsung Supplies information go to the devs for a fix app and try to shows... Contact Discovery Plus wont work except waiting except waiting message, follow these steps to fix it all! Be considerably lower because of it either of the two will quickly escalate issue! Your TV screen opendns or Google Public DNS are both excellent and free Public DNS are excellent... To track online services and frequently share information before the service is down is pretty easy, so thats excellent. The service does extends to more than one sector the device you using. Contact us via Live Chat for a minimum of ten seconds when.... Its websites and applications Start on my Roku device is not working this: first, you must the... Completely closing the Discovery Plus channel without any problem but since this monday 9/13/2021 this app may share data! Track online services our websites in-line with the help of this application discovery plus login issues a user can Live! Plus channel without any problem but since this monday 9/13/2021 this app may share these data types third., and any other network hardware, try clearing your cache or using a different web browser trick. To fix it in fact, uninstalling and reinstalling the app is still not working of.!
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